Repair Service Guarantee
We appreciate your business and know how important it is to get the job done right the first time. If for unseen reasons you have a problem with your cluster, module or part hereto known as ‘part’ please contact us first at 800-516-0433 or through our ‘contact us’ page before returning your part for rework.
AutoParts.Repair guarantees all repairs to be free of defects in material and workmanship under normal use for a full 1-year from the original date of repair unless stated otherwise on your invoice. We only cover the repairs outlined on the original invoice. A returned part must be accompanied by a copy of the original invoice. If conditions arise that are not related to the stated problem on you invoice we have the right to charge additional fees to remedy the new problem. If AutoParts.Repair determines that your part is non-repairable, you may have the option to receive a full refund.
AutoParts.Repair will cover the cost of all parts and labor necessary to return your part to its original operating condition provided the part is returned to our shop without damage, and all the conditions of this guarantee are met.
We do not cover workmanship of a part that has been damaged due to, but not limited to improper installation or removal, fire damage, water damage, over-voltage damage, reverse-voltage damage, use in an application for which the part was not intended for, or evidence of misuse or tampering.
This guarantee does not cover any damages by the customer in removing or installing the part through diagnostics, modifications of parts or materials, or labor performed by anyone other than a AutoParts.Repair technician.
We only cover return shipping to your location. We do not cover the cost of shipping you unit our facilities for rework.
This guarantee is non-transferable. Therefore void if the vehicle is sold or transferred to a new owner.